“More than pleased with the way Susan, Roe and team helped us – listed and sold in one week.
Professional and helpful. Have already given Susan’s name to an interested neighbour. “
R. Harrison
“Susan Chell and her team are very professional and made the experience of selling my house
and buying another house as painless as possible. I was always kept informed during the process
of selling my home and guided when buying another home. I will always recommend Susan Chell and
her team to anyone who is thinking of selling or buying a home.”
Patricia M.
“Susan Chell and her team are leaders in Ottawa Real Estate. Coming from out of province,
we could not have found a better agent to work with. Thanks!”
Michael and Karen
“You deserve enormous credit for our trouble-free experience of selling our house after 29
years of Civic Hospital Living. It is entirely attributable to your thorough knowledge of
the area, your understanding of our circumstances, your excellent marketing techniques
and your diligence in finding a suitable buyer that it took only ten days! We are very
happy to have had you on our side. Thanks, too, your very effective team."
Art and Barbara
"They say selling a home can be one of the most stressful moments in your life.
Fortunately, we had Susan on our side who was able to make the sale of our home
as painless and as profitable as possible. From the moment we first talked, we
were impressed with Susan's professionalism, her promptness and her attention to
detail. She gave us the right advice and the support we needed to get our house
ready to show. She had a marketing plan in place which immediately attracted
potential buyers. And best of all, she sold our house in just one day -- and for
higher than our asking price. We would highly recommend Susan to anyone looking
to get the best price possible for their home."
Catherine & Paul
"Susan made the sale from start to finish seem so simple and easy.
Her professional approach both to the sale and to us was very much appreciated.
We were extremely pleased with the outcome and with Susan."
Robert & Elizabeth
Susan Chell and her staff provided a first class real estate service when
we sold our home recently. She provided valuable advice on a suitable
asking price, and managed a bidding process that ensured several
viewings. We received an acceptable offer within four days. We found her
services extremely professional, and are very pleased with the quick
results.
Mike and Louise
"Having lived in the Civic Hospital area for over 13 years, we were very familiar
with Susan's name and reputation as a real estate agent. We knew that when it came
time to sell our house, it was important to have someone who was familiar with the
area and who could "sell" the unique attributes of this neighbourhood to prospective
buyers. We have been very pleased with the services provided by Susan Chell. She
has been unfailingly courteous, prompt, efficient and hardworking. We particularly
appreciated receiving feedback from Susan and her office after each viewing. This
helped us to get a handle on what buyers were looking for. We also appreciated
the regular updates on the housing market, particularly in our area, which kept
us up to date with the current housing market. Susan is a very easy, warm person
to work with and we wouldn't hesitate to recommend Susan to anyone looking for a
great real estate agent."
- Tom and Christine
"Buying and selling real estate can be stressful events. Only with Susan on
my side would I entertain the idea of purchasing a home unconditionally before
placing my own on the market. I did just that and Susan delivered on both
fronts: she negotiated a purchase price that exceeded expectations, and she
presented three bids on the first day of showings. I am a repeat customer, and
a loyal one."
- Daniel
We decided to list our house in the Civic Hospital area with Susan Chell
because we have watched her listings over the past several years and knew
that if she was our agent, we would be guaranteed a successful sale.
We were right! Susan was professional, courteous and honest and she
ensured the selling process was completely straightforward for us. With
her comprehensive marketing strategy and vast network of contacts, she
generated multiple showings within the first several days and our house
sold in less than one week. We recommend Susan Chell to anyone looking to
buy or sell their home.
Michelle and Eric
Working with Susan was a pleasure. She was well prepared, friendly and efficient,
and helped us to sell our house very quickly. We recommend Susan highly.
- Bob & Christine
"Susan Chell sold our house on the first day of showings for well over the asking
price. She is very knowledgeable, courteous and professional – a pleasure to deal
with. We highly recommend Susan to anyone thinking of selling or buying a home.”
- Jeff & Sue
“Susan definitely takes the “worry” out of the whole real estate experience.
Within minutes of meeting Susan, we knew we were in good hands. We explained
what we wanted in a new home and our expectations for selling our old home.
Susan immediately grasped the essentials of what we wanted in a new home and
produced a customized package of potential properties for us to peruse.
She also gave us a thorough analysis of sales of homes in our area so
that we could make an informed decision in setting a fair price for our
home. As a result, our home sold within two weeks. When a complication
arose during the final negotiations stage, Susan’s solution saved the day!
Susan is a very warm person as well as a professional. She is the first person
we will be calling when we are ready to move on to a larger home once again.”
Jenness & Barrie
"You helped to make an often difficult process much easier with your professional advice
on how to prepare our home for the actual sale. In addition, your expertise and knowledge
of the housing market resulted in the sale of our home within a few days of being listed and
at a selling price that you anticipated we might expect."
- Kathy & Dennis
“Your efforts in helping us sell my father-in-law’s
home within a few days last summer were much appreciated. Your professionalism,
dedication, and homework put us at ease in helping us arrive at an appropriate
asking price. You offered a few suggestions for changes to enhance the saleability of the home.”
-Ken
“Susan Chell’s experience, professionalism and her specialized knowledge of the
Civic Hospital area real estate market provides clear advantages to anyone looking
to sell or purchase a home.”
-Jocelyne
This was our second real-estate experience with Susan and once again, it was fantastic!
Her thorough marketing plan, knowledge of the local market and friendly, helpful attitude
made the sale of our home profitable and low-stress. We sold our home in the first weekend,
with multiple offers and a sale price higher than we had hoped for! Over the years that we
have known Susan we have recommended her to many of our friends and each one of them have had
a similar experience – professional advice, personal service and customer-focus leading to positive
results. We never hesitate to recommend her to anyone we know.
- Scott & Kristen
“Thank you for all the hard work, effort and commitment you put into selling our
house! Upon meeting you, I was immediately impressed with your professional manner
and knowledge, as well as the thorough market analysis you had prepared.
Once we listed with you I continued to appreciate the amount of time and
attention you paid to the market in general, as this was the information we
needed to help us make the best decisions. I also valued the honest, direct
manner in which you do business. These are the traits that made the difference,
not only in selecting you as our Real Estate Agent but also in our ongoing contact
with you. We also really appreciated the way you paid personal attention to us and
to our particular situation, by always checking in about our needs. It was a pleasure
working with you from the very beginning. Thank you again for your professional
service and results.”
-Kathryn
Thank you for selling my property. In selecting an agent to
represent me, I wanted one who had very good marketing skills, was familiar with the
neighbourhood and it’s amenities, with a good service record and established in her/his career.
These are just a few of the excellent qualities you possess. You kept me informed continually
during the short time it was on the market. With my 30 years in the business I wanted a realtor
who worked the way I did. You qualified in all departments and your efforts put you…’Above the
Crowd’.
- Glendon
“It was apparent to us from the outset that your professional approach and
thorough evaluation of our home would result in a successful outcome.
Our home sold in the shortest time possible, at a most favourable price
with favourable terms, and with the least convenience to us. Your
fairness and diligence with respect to the buyer’s interest was also
evident in meeting our respective needs during the final negotiating phase.
Your marketing skills and professionalism are superb.”
-Harvey & Betty-Ruth
"CARPE DIEM...SEIZE THE DAY" This is Susan's motto and that day for us
was April 2nd. We needed to sell our house fast to close a deal on the
construction of a new house. It went up for sale that morning and was
sold later that day ...for more than the asking price. Thanks to Susan's
market assessment and advice we are moving to our new home this fall.
Now that is EFFICIENT !
- Jean-Marc & Sharon
